A Review of Problem Solving Capabilities in Lean Process Management
Abstract
Human factor plays an important role in ensuring lean process management to be successful and provides good proposition for the success of the organization in the long run. One of the main elements of people is their problem solving capability in identifying and eliminating wastages. The purpose of this paper was to review problem solving capabilities in lean process management; and identifying the important factors and needs for lean process management. Beside that the paper also proposed the conceptual framework of people development system which can help organizations to enhance employees' capability in identifying and eliminating wastages continuously and effectively.
DOI: https://doi.org/10.3844/ajassp.2008.504.511
Copyright: © 2008 A.P. Puvanasvaran, M.H.M.A. Megat, S.H. Tang, M.R. Muhamad and A.M.S. Hamouda. This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
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Keywords
- Lean Process Management
- Problem Solving Capabilities
- Respect for People
- Key Performance Indicator
- Skill and Knowledge