Theoretical Construction of Job Satisfaction of Workers of Creative Industries in Mexico City

Abstract

Job satisfaction is a concept studied since 1935 by both qualitative and quantitative studies. It is defined as a man's attitude towards his work. The objective of this study was to analyze the theoretical construction of job satisfaction that has been developed by the workers of the creative industries who live in Mexico City. The qualitative method of the informed theory was used. The sample was integrated by ten workers from various areas of the creative industries, working within the informal sector. In-depth interviews were conducted, which results were analyzed with the Atlas.ti program. 125 codes were found, which were grouped into six categories that eventually integrated the dimension of job satisfaction of these workers. The results show satisfaction elements that differ from those in the formal sector. Autonomy, achievements, recognition and personal realization are the predominant factors in the theoretical construction that these workers get from their job satisfaction.